and you have contacted us to confirm you as to when the goods are ready for pickup.

Note: If Se just drop without having ordered via the Shop, subject to our retail prices .

deliveries within the city of Thessaloniki

On the same day and without shipping costs to the municipalities of Thessaloniki Harilau, Depot, Pileotika, Kifisia and Votsi.

Prerequisite:
The order is with us prior to 09:00.
All ordered items are in stock in our pharmacy or the pharmaceutical wholesale.
Deliveries will be made only on weekdays until 21:00.

supplies to other municipalities and the prefecture Thesalonikis done the next day.
The shipping costs 3.5 & euro; with an order under 49 & euro;.

For parcels with weight more than 2 kg the postage increased by 1 & euro; / Kg.

deliveries in Greece

Estimated delivery times:

• 1 & ndash; 2 working days for: Macedonia, Thrace, Thessaly, Central Greece, Attica and Patras
• 2 & ndash; 3 working days for: Crete, Aegean Islands, Ionian Islands, Epirus, Peloponess Prerequisite: orders on Saturday and Sunday will be performed on Monday
  . Inaccessible villages are served by ELTA. Done

  The deliveries with ACS and ELTA (Greek postal service).
  Within Greece free shipping 49 & euro; Order.
  Orders under 49 & euro; the shipping costs 3.5 & euro;
  . If you pay by cash on delivery we charge a fee of 2.5 euros;
  . For packages with weight more than 2 kg the postage increased by 1 & euro; / Kg.
  

  deliveries to EU countries and Switzerland

  The dispatch takes place with the Greek Post (ELTA).
  The shipment to packing stations, quot to a mailbox or &; postlagernd & quot; is not possible.
  Shipping cost to EU countries and Switzerland amounted to 13,55 EURO to 2 kg.
  For heavy parcels postage increased by 2 EURO / 0.5 kg.

  The shipping costs for other countries outside the EU amounted to 24,40 ΕURO to 2 kg.
  
  Delivery times:
  Ca. 2-4 days

  Contact us for more information at +30 2310 317 982 or by e-mail: info@kaklamanou.gr Return Policy
  . 1 General
  For the return of the items delivered by us to inform us (by phone or e-mail) for your intention and the reason for return within one week of receipt of goods.
  
  Returns can be made only if all the components of the contract have been met.
  
  This means that the goods had previously been paid completely.
  
  In case of deterioration of the goods may be required on our part for compensation.
  
  A deterioration of the goods is given in particular if components of the goods are returned incomplete (ie also their secondary packaging) damage and / or.
  
  This does not apply if the deterioration of the product exclusively on their examination - as it would have been about you at our store - is due
  .
  The return must be accompanied by completed our return waybill / return form and fill them as completely as possible.
  
  In return within the return period the article fully return in its original box and sent along from us carton.
  
  Please note that the goods are returned to us in the same condition as you have this will get.
  
  . 2 Which items can be returned?
  All non medicines that have been purchased from us can be returned within the Return Period.
  
  exclusions: Excluded from the return are used consumer goods (eg cosmetics, test strips) and used sanitary products
  . Goods that have been made or ordered according to customer specifications or clearly tailored to personal needs or which are suitable due to their nature not for return are also excluded.
  
  . 3 How are returns reimbursed?
  The amount of the refund depends on the condition of the returned goods.
  
  & Bull; 100% refund A-Ware
  The product is complete, if necessary seal unhurt, is unused and unmarked
  
  & Bull; 30-80% refund B-Ware
  The article is completely new and unused, but the seal has been violated or the article has signs of wear.
  The goods were returned incomplete (missing parts supplied)
  
  & Bull; No refund
  In principle, all used / partially used items in particular hygiene items (razors, toothbrushes, blood glucose meters, inhalers, and the like), consumables (personal care, cosmetics, foods and the like), as well as dietary supplements after unsealing
  
  . 4 Possibilities for returning items
  Return at our expense
  If the value of goods of returning 49 & euro; and more, we assume the cost of returning / retrieval.
  
  If it is a wrong delivery of the article, we proceed as described above.
  
  Any attributable to the shipping / transport through the parcel service deficiencies, ie damaged or stolen from the shipment items are promptly, within 7 working days at ACS or in the relevant post office at the Office of abandon and let us know.
  
  Processing the complaint after the complaint period of 7 working days is not possible.
  
  Please remember the receipt of the shipment, the external appearance of the packaging to check for damage and to display directly from the delivery man.
  
  In the above-mentioned Cases, put in contact with us so that we may carry out collection by our parcel service.
  
  Ideally, it is sufficient to send the completed return form by fax (2310 -317982) or email to us.
  
  returning their money
  If the value of goods of returning less than 49 & euros ;, have you as a buyer to bear the costs for the return.
  
  The return is at your expense and risk.
  
  Therefore, we recommend to choose a suitable shipping company that guarantees coverage of your parcel.
  
  . 5 Settlement of returning
  Immediately after the arrival of your R navigation use cksendung in our house, the goods are checked for marketability and made a repayment of the value of the goods
  .
  When returning to the credit value always is made up of the actual value of goods minus any shipping costs.
  
  Please indicate for the transfer of credit amount your bank account on the return request form, unless we have been present this.
  
  In the case of an effective return the mutually received benefits
  be returned and any benefits (eg. As use benefits) surrendered.
  In case of deterioration of the goods, compensation can be demanded. Obligations to reimburse payments must be fulfilled within 30 days.
  
  The period begins for you with the dispatch of the goods or the withdrawal request, for us with the reception.
  
  6. Return Address
  Please send your returns to:
  Pharmacy Ifigenia Kaklamanou
  E-shop & ndash; Returns
  Al. Papanastasiou 174
  54247 Thessaloniki
  Tel. 2310 317982 Personal data
  Personal information is information by which your identity can be ascertained.
  These include, for. Instance name or address data. Information that can not be directly associated with specific individuals, are not covered.
  With us when you place an order, we need your name, your email address, shipping address, ask when paying by direct debit to your bank routing number and your account number.
  This enables us to optimally and promptly execute your order and keep you informed about your order status.
  We store your data on specially protected servers.
  Access to it is only the necessary number of specially authorized persons who are responsible for the technical, commercial or editorial support of the servers.
  For the evaluation and the continuous improvement of the quality of our website we assume statistical analysis of accesses to our pages.
  The data thus obtained are, however, strictly anonymous and no inferences to personal data of users.
  Your data will in no case the creation of user profiles - of any kind - used
  .
  Disclosure of personal data to third parties
  Basically, we do not pass personal data to third parties. In particular, no disclosure of data to third parties for advertising purposes.
  An address marketing by us does not take place.
  If you use personalized services of our range, but for the purpose of implementation and management of the service may require the collection of personalized data and their disclosure to third parties.
  These data are, however, stored or shared only as necessary for order processing dimensions.
  Third parties to which your data will be passed on as part of order processing are bound by the legal requirements for the handling of personal data incidentally.
  We reserve the right to share in the context of order processing data to affiliated sub-companies and for the purpose of credit checking and credit control. The customer can use and the aforementioned processing of the data at any time by written notice to the KAKLAMANOU Pharmacy, Al. Papanastasiou 174, 54249 Thessaloniki, Greece disagree.
  If we are required by law or court order, we transmit data to each person authorized places.
  
  Right to withdraw
  If you have given us personal data, you can always delete it.
  Data for billing and accounting purposes are of a termination or a deletion not berährt.
  
  You can always obtain information about the data stored about you, or withdraw your consent to the collection and storage of your personal data.
  If necessary, please write to KAKLAMANOU Pharmacy, Al. Papanastasiou 174, 54249 Thessaloniki, Greece or by e-mail to info@kaklamanou.gr.
  
  Use of Cookies
  What are cookies?
  Cookies are pieces of information that are stored by our web pages automatically on your computer. Cookies store information about your surfing habits and help you get repeat visit our sites. They serve, in particular, to restore your cart from a previous visit. There are stored on your computer, no personal or potentially sensitive information!
  If you do not want us to recognize your computer, set your Internet browser so that it deletes cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Use our store is not affected.
  Which data obtained through the use of cookies, we evaluate?
  We use browser-based tools such as cookies and server log files to obtain information about the surfing behavior of visitors to our site.
  This information helps to continually improve our website and our customers better.
  
  Children
  Persons under 18 years without the consent of their parents or guardians, no personal data to us.
  We do not solicit personal information from children, do not collect them and pass them on to third parties.
  
  Links
  Unless we link as part of our Internet presence to other pages, exclusively the operator is responsible for the content presented there.
  KAKALAMANOU has on the content of third party sites no influence and makes it therefore expressly not too own.
  
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  Changes
  These notes are subject to legal and therefore can make adjustments necessary.